CATEGORY: Personal Productivity

Call Center Success 

Course Access: Lifetime
Course Overview

Call Center Success Course

Experts – LearnKey  Signature Courseware , 1 Minute Learning  .

Who speaks for your organization? The CEO? COO? Or is it a Customer Service Representative (CSR) answering the telephone? The Call Center Success program from LearnKey will help new reps increase their success, while sharpening the skills of your call center veterans. Customer Service Representatives will learn the six factors of professionalism, how customers behave, what customers expect and techniques for more effective communication with customers – all while maintaining a positive attitude.

Benefits

Improve customer service skills within your organization.

Enjoy a better reputation from having courteous employees.

Contribute to a more positive atmosphere in your organization.

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